1 The hospitality industri demand employee?, A. Be multi skill,have a pratical,be commited, be friendly and smile , B. Smart presentation,initiative,honesty , C. Social skill,product knowledge , D.Technical skill , 2. What is the duty of front office department? , A.Taking guest reservation , B.Undertaking daily cellar task , C.Ordering food from supplier , D.Monitoring revenue and expenditure , 3.Which is the characteristic of work ethic except? , A.Working hard , B.Being diligent , C.Being punctual , D.Have pratical , Please help me